1. Purchase a new hosting account with Elcoserv.
2. Create a full backup of your account on your old server.
3. With your login information for your new account at Elcoserv upload your backup file.
4. Once the full backup is uploaded to new server, open a support ticket with account restore request, mentioning the path to your backup file and filename.
5. Our support team will proceed with account restoration and will inform you when they finish.
6.Once account is restored on our server and tested, you will be required to change domain nameserver to point to us.
Following the above steps will prevent any downtime for your site and allow you to ensure that neither emails nor database are lost in the transfer process.
4. Once the full backup is uploaded to new server, open a support ticket with account restore request, mentioning the path to your backup file and filename.
5. Our support team will proceed with account restoration and will inform you when they finish.
6.Once account is restored on our server and tested, you will be required to change domain nameserver to point to us.
Following the above steps will prevent any downtime for your site and allow you to ensure that neither emails nor database are lost in the transfer process.